JEA is a municipal electric, water and sewer utility located in Jacksonville, Florida dedicated to providing reliable utility services and building community.
We are aware of a scam email circulating that claims JEA has scheduled rolling power outages, and asks customers to click a link to see if their house is on the list.
Support in Riverview neighborhood for phasing out septic tanks hits mark for JEA to move ahead on $147 million project near Trout and Ribault rivers.
JEA online accounts are your key to quick and easy transactions, energy and water usage tracking, and tailored account preferences for your needs.
Jacksonville officials are marking a major milestone in a long-running effort to eliminate failing septic tanks in neighborhoods near waterways.
Sign up for a jea.com account and enjoy many of our features including: online bill pay, fast extension requests, usage breakdowns and more. Effective Nov. 12, 2024, any JEA payments made with a credit or debit card are subject to a vendor service fee.
To set up an account, a 12-digit JEA account number and the last 4 digits of the Social Security number tied to the account, or any previous statement amount will be needed.
At JEA, we give you the option to choose the method of payment that best fits your lifestyle, and you can receive your bill in your email or in your mailbox. We also have ways for you to better manage your bill, learn about your options today.
JEA suggested managing heat wisely—keep the thermostat at 68 degrees or lower, adjust it gradually, and use space heaters safely in rooms that are actually being used to avoid higher energy bills.
For situations involving severe sewage backup or significant water back-flow into your home, contact JEA directly at (904) 665-6000. This line is available 24 hours a day, 7 days a week.
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